Our Journey

Integrated Tech Solutions (ITS) was founded in June 2021 by highly experienced Deloitte Albania Consultants, merging business and tech expertise to provide comprehensive solutions for local and global clients. Specializing in management consulting, and outsourced IT services, including Microsoft NAV/Dynamics 365 BC implementation, we drive the progress of our clients toward success through strategic transformation and operational excellence.

Our commitment is to integrate business strategies with cutting-edge technology to empower organizations in navigating the complexities of today's dynamic landscape.

ITS is now comprised of 70 skilled and dedicated professionals. With a diverse range of talents, our workforce plays a crucial role in meeting the needs of our clients on both a global and local scale. Their commitment and proficiency enable us to consistently provide high-quality solutions and services.

Meet our team

Shareholder and CEO of American Capital since 2009, also serves as the CEO of Integrated Tech Solutions since 2021. With over 25 years of experience, he was a partner at Deloitte Central Europe from 1995 to 2021. Maksim directs and provides strategic insights, overseeing the strategy and direction of all American Capital and its subsidiaries, including ventures in agribusiness. His extensive experience stems from his roles at American Capital and as a Deloitte Partner.

Maksim Caslli


The Director of ITS with over 20 years of professional experience. He has a successful track record in driving business and technology transformation initiatives, particularly in developing Digital/IT strategies for Telecommunications, financial services, and public sector institutions. Artan specializes in software selection and managing technology-enabled transformation programs. He is known for his expertise in leading complex digital transformation projects by integrating business processes, technology architecture, and system integration.

Artan Gaqo


An experienced professional in Strategy and Operational Excellence across Manufacturing, Banking, Consumer Business, Energy & Resources, Insurance, and Public Sector. His expertise includes business process management, enterprise architecture, technology, business planning, budgeting, project management, and operational risk assessment. Regional Champion for PwC in Enterprise Architecture based on TOGAF methodology as well certified in Lean Six Sigma methodology by Deloitte, showcasing skills in strategy and decision-making.

Armil Roko


Business Development Executive, leads the MD365 BC business line. Formerly a Deloitte Manager with 14 years of experience, Laert has a versatile background, including 4 years in Deloitte's Audit Department (Albania and Kosovo), 6 years in Financial Advisory Services (FAS), and 4 years in Management Consulting. His expertise spans various industries, including Banking and Financial Institutions, Energy & Resources, Airport Business, Public Sector, and Insurance.

Laert Puma

Business Developer